Terms & Conditions

1. About These Terms

These Terms & Conditions ("Terms") apply to your use of creativebytesdesign.com (the "Site") and to the services provided by Creative Bytes Design ("Creative Bytes," "we," "us," or "our"), located at 1043 W. Avenue M-4, Suite B, Palmdale, California 93551.

By using the Site, submitting a form, or booking a consultation, you agree to these Terms. If you do not agree, please do not use the Site.

2. Our Services

Creative Bytes provides web design and development, branding, marketing, social media, print, and AI business solutions (including AI chat and voice agents, CRM setup, and automations). The specific scope, deliverables, timeline, and price of any project are set out in a written proposal, estimate, or agreement ("Project Agreement").

If a Project Agreement conflicts with these Terms, the Project Agreement controls for that project.

3. Information on This Site

Content on the Site, including blog posts and Creative Tips, is for general information only. It is not legal, financial, or tax advice. Results described for one business are not a promise of the same results for yours.

We do not publish prices on the Site. Any pricing is provided only in a written estimate or Project Agreement.

4. Consultations, Forms & Booking

• When you submit a form or book a complimentary consultation, you agree that the information you provide is accurate and that we may contact you about your request.
• A complimentary consultation does not create a client relationship or obligate either party. A client relationship begins only when a Project Agreement is signed and any required deposit is paid.
• You may reschedule or cancel a consultation using the link in your confirmation or by contacting us.

5. Text Messages (SMS) & Calls

If you provide your phone number and opt in, you agree to receive calls and text messages from Creative Bytes about your request, appointments, and our services, which may be sent using automated technology. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply.

Reply STOP to opt out of texts at any time, or HELP for help. Carriers are not liable for delayed or undelivered messages.

6. Payments, Deposits & Refunds

• Projects typically require a deposit before work begins, with the balance due as set out in your Project Agreement.
• Invoice due dates, late fees, and payment schedules are stated in your Project Agreement or invoice. Work may pause until an overdue account is current.
• Because design and development time is reserved for your project, deposits are non-refundable once work has started unless your Project Agreement says otherwise. Recurring services (such as social media management or hosting) may be cancelled with the written notice stated in your Project Agreement.

7. Client Responsibilities

• Provide content, logins, approvals, and feedback on time. Delays on the client side may shift the project timeline.
• Make sure you own or have the right to use any text, images, logos, or other materials you send us.
• Review deliverables before approving them for launch, print, or publishing.

8. Ownership & Intellectual Property

Once your project is paid in full, you own the final approved deliverables created specifically for you (such as your logo files and website content), as described in the Project Agreement. We retain ownership of our pre-existing tools, templates, code libraries, and know-how, and grant you the rights you need to use them as part of your deliverables.

Unless you ask us not to, we may show completed work in our portfolio and marketing. Third-party software, platforms, fonts, and stock assets remain subject to their own licenses.

All content on this Site (text, graphics, logos, and design) belongs to Creative Bytes or its licensors and may not be copied without permission.

9. Third-Party Platforms & AI Tools

Many of our services rely on third-party platforms (for example website hosting, CRM, email, payment, social media, advertising, and AI providers). We are not responsible for outages, policy changes, pricing changes, or account actions taken by those providers.

AI agents and automations follow the rules you approve. You are responsible for reviewing what goes out under your business name, and AI-generated content can contain errors.

10. No Guarantee of Results

We work hard to help your business get found, trusted, and chosen, but search rankings, AI answers, ad performance, reviews, and sales depend on many factors outside our control. We do not guarantee specific rankings, traffic, leads, or revenue.

11. Limitation of Liability

To the fullest extent allowed by law, Creative Bytes is not liable for indirect, incidental, or consequential damages, or for lost profits or data. Our total liability for any claim related to a project is limited to the amount you paid us for that project in the 12 months before the claim.

12. Governing Law & Disputes

These Terms are governed by the laws of the State of California. Before filing any claim, both parties agree to try to resolve the issue informally by contacting each other in writing. Any dispute that cannot be resolved will be handled in the courts located in Los Angeles County, California.

13. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date above shows when they last changed. Continued use of the Site after changes means you accept the updated Terms.