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July 2020

Buzzwords, De-Buzzed: 10 Phases To Use Instead Of \”Happy Customers\”

business, Content Marketing, customers, User Experience / By

We all know that every customer-service oriented company has its list of company \”buzzwords\” that they require their employees to use. These kids or practices have been around for an extremely long time and it can feel like every company uses the same phrase to describe how they want their clientele to feel when they […]

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COVID-19 and Marketing: What To Do When Reopening Is On The Horizon

Article, COVID-19, Marketing, Marketing Best Practices / By

As the COVID-19 pandemic slowly recedes from the world spotlight, many businesses are contemplating if and how they should pivot their marketing efforts toward the \”new normal.\” The fact is, it is impossible to say exactly what the state of affairs will be after the next several months have passed. Some companies are already back

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